Reputation & Revenue: Putting a Price on Guest Satisfaction
Research has extended instructed us that track record drives profits, but did you know that profits management can also push standing?
On the one particular hand, friends are hunting at modern testimonials to gage a hotel’s present-day supplying and whether or not they ought to make a scheduling. On the other hand, charges impact the guest’s anticipations, and hotels need to be geared up to produce or publish-stay opinions will not appear fantastic.
In our following webinar hosted along with Ideas, we take a look at the partnership in between name administration and income administration and how hotels can synchronize knowledge, metrics, and procedures to generate increased visitor fulfillment and profitability.
Sign up for a Panel of Professionals on Popularity & Earnings
Daniel Craig, founder of ReKnown, will be our host and give us an overview of the most current review and profits functionality knowledge.
Kris Leszczynski, Team Normal Manager, Company Functions at Edwardian Group, will sign up for the panel to share his insights on how to combine profits and status data to push higher profitability.
From Suggestions, Digna Koler Martinez, Director Marketplace Consulting, will join to clarify how to synchronize status and earnings facts, metrics, and procedures to travel increased visitor gratification and profitability.
Last but not least, we will also be listening to from Danica Smith, Director of Solution Engagement at ReviewPro on how lodges can use visitor intelligence data to enhance pricing, positioning, and earnings initiatives.
- Highlights from the most up-to-date critique and revenue effectiveness knowledge
- Shifting toward a much more granular, dynamic, and holistic profits management
- Working with guest intelligence information to optimize pricing, positioning, and income initiatives
- How to be certain revenue initiatives guidance operational excellence
- The position of technological know-how in integrating standing and revenue details and processes
Help you save the day!
Mark your calendars for Revenue & Name: Putting a Price tag on Guest Gratification
April 26th, 2022, 17.00 CEST (10.00 CT).
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